faq

Contact details

You can email us at support@volumie.com

How thick will my book be?

5 options for stories of all shapes and sizes. We have many printers in different countries, so thickness may vary slightly. 

  • 30 pages: 0.7cm
  • 60 pages: 1.0cm
  • 100 pages: 1.4cm
  • 150 pages: 2.0cm
  • 200 pages: 2.5cm

How to create?

With Volumie, creating your travel photo book takes just a few minutes.

Simply choose one of our destination-inspired covers and click “Make My Book”. Your selected cover will instantly appear as the front and back of your book in the editor.

From there, pick your page layouts, upload your photos, and choose whether to let our Auto-Fill feature place your images for you, or arrange each page manually. Every layout is fully customisable, so you can design your photo book your way.

What are the book materials?

Premium matte laminate hardcover with 170gsm silk-coated pages made from responsibly sourced, certified materials.

Shipping and returns

Printing & Shipping 
Every Volumie book is printed to order with care. Production takes 1–4 days, with total delivery typically arriving within 7–14 days from the date of your order.

Multiple Books? 
Our books are made to last - which means they have some weight to them. If you've ordered more than one book, your order may arrive across multiple packages. Rest assured, everything will find its way to you.

Our Guarantee 
We stand behind every book we make. If your order arrives damaged or with a print defect, we'll arrange a free reprint or replacement within 30 days of delivery - no questions asked.

Custom Made, Every Time 
Because each Volumie book is uniquely made to order, we're unable to offer reprints or refunds for errors made during the design process or change of mind purchases. We recommend taking a few extra minutes to review your book carefully before placing your order - and if you need a hand, our team is always happy to help.

What is the print quality?

Print Quality
Every Volumie book is printed on thick, premium pages with a smooth, high-quality finish - designed to feel substantial and timeless in your hands.

Your Photos, Your Quality 
Because each book is printed directly from the images you upload, the final result will reflect the resolution of your original photos. Images taken on professional cameras will naturally carry more detail, but most modern smartphone photos print beautifully - so don't let that hold you back.

If you're working with older or lower-resolution images, we recommend placing them slightly smaller on the page rather than full-bleed. It's a simple way to ensure every photo looks its best.

A Note on Colour 
You may notice subtle differences between how your photos appear on screen and how they look in print. This is completely normal - screens emit light, while print uses ink on paper, and the two will always render colour a little differently. What you will always get is something that feels considered, crafted, and worthy of display.

Our Commitment 
No matter the photos you bring, every Volumie book is made to feel beautiful, intentional, and worthy of your coffee table - because your memories deserve nothing less.